Ducationly.com.au - Source for Ducati Mortocycles accessories.
DUCATIONLY - The source for Ducati Motorcycle Accessories. AUS.Tel: 02 9836 0774 | INTL.Tel: +61 2 9836 0774  

How to Order...

Make an E-mail Orders

Simply browse our site using;
1. The Brand Links on the Home Page.
2. The product links at the bottom of each page and
3. The links on each Brand page or just scroll down each page.

When you wish to order products, Click on the 'SHOP NOW' button, fill in the Order form completely and click 'SUBMIT' to send your order.
If you have a question, click the 'I HAVE A QUESTION' button and communicate with us.

I have a Question Order Now
   

To help you with your order, we will need your name, delivery address, telephone details and any alternative e-mail address. It is important your information be correct so we can contact you if we need clarity or there is a promotional offer to advise you of. We also need the MAKE / MODEL / YEAR of your bike and a clear description of the product or products you are ordering. We will call you or contact you via e-mail with pricing confirmation including Freight, we will send details of the preferred payment method.

OK so no one is perfect, so if you don't hear from us within 3 days, please contact us.



Telephone Orders

You are welcome to call us with orders and questions. We are ready to take your order Monday to Friday 9 am to 6 pm (Australian Eastern Standard Time). Please have your questions, order details and delivery details ready when calling.

Telephone your order to:

  • From outside Australia: +61 2 9836 0774
  • From within Australia: 02 9836 0774

Order Information.

Payment Methods

We accept:

  • Internet (on-line) Transfers.
  • Direct Deposit to our Bank Account.
  • Telegraphic Transfer (your Bank to our Bank).
  • Australia Post Money Orders.
  • PayPal.
  • Western Union Payment System.
  • Credit Card Transactions.
  • For other payment methods - CONTACT US.

Regrettably, due to attempts at Fraud, we will only accept Credit Cards at our discretion from approved Australian Customers and approved overseas Customers whom have a history of purchases with us. We apologise for this. We are also confined by Card Issuer guidelines and our Bank's guidelines as to what type of transaction we can accept. If we can not accept your card, PLEASE DO NOT BE OFFENDED, we are confident we can find an acceptable form of payment for you.
If you wish to pre-arrange an alternative method of payment, please CONTACT US.

Shipping and Dispatch

WE DELIVER. We have been trading since 1996 and we have a very strict approach to orders. As soon as we recieve payment into our account, we send the goods or commence manufacture with delivery as discussed and agreed. If we have an anticipated delay, we will give you the option to hold off payment. If an unexpected delay is encountered, we advise you. Essentially we do what we say we will do.

Availability of items ordered will fall into 3 general categories:
a. We have the part in stock and will dispatch the same day or the day after we receive your payment.
b. The part is not in stock, we will usually order the item between 1 - 4 Business Days after you make payment to us. In this case we usually receive delivery from our supplier between 4 - 14 days after we order. We will dispatch to you the same day or the day after we receive the order.
c. You are ordering a custom made part, we will usually order the item between 1 - 2 Business Days after you make payment to us. The Factory will manufacture the order for you and this can take between 4 - 9 weeks depending on the Manufacturer, their other manufacturing commitments and Shipping duration to us.
In every respect, the sooner you confirm the order and make payment, the sooner you will have your order.

Delivery and Freight

In Australia we send by Australia Post or by Courier. We can send by Next Day Post, Post - Signature required or Ordinary Post. Ask us to quote on Freight when ordering. If you have a preferred Carrier then please send us your Account details and we will arrange to send through your preferred Carrier.

For overseas orders we will use Australia Post or a Freight Company like TNT or DHL. If you have a preferred Carrier then please send us your Account details and we will arrange to send through your preferred Carrier.

Australia Post has proven to provide a very reliable service and there has been little reported damage or loss. If you require Insurance let us know and we will add the cost to the Freight.

Transactions in Australian Dollars

Prices are in Australian Dollars (AUD) and orders are paid in Australian Dollars. Please note: in the event of fluctuations in the value of the Australian Dollar, payments may attract a Foreign Currency Adjustment Fee (FCAF). While we are reluctant to impose this Fee, we must reserve the right to. The FCAF will changed on a daily basis to ensure fairness and will only be charged if unavoidable - ask Sportsbike for a quote.

Refunds, Returns and Cancellations

All products are consigned from our premises in good order and in working condition. If there is a problem with the condition of orders received and we are unable to arrange replacement under Warranty or offer replacement products, and we have been advised within 24 hours of the receipt of your order that there was a problem, we will make a Refund. All Cancellations and Returns will attract 10% Re-Stocking Fee and any Freight or charges paid will be charged. Refunds will only occur after the goods have been returned to Sportsbike and return freight is paid.

Taxes

We will comply with your request to describe the contents of a package. Although Export Orders sometimes attract local Taxes and Duties when they arrive in your country, in our experience, mostly you do not get charged, but we can not guarantee it. You are responsible for any local Customs Duties and Taxes. Australian Residents must add 10% GST to all parts and freight prices.

User and Care Instructions

We supply User and Fitting Instructions with most products we sell. If you have and difficulty, you are welcome to E-mail or Telephone us for further assistance.




Terms and Conditions

We strongly recomend that you read our Terms and Conditions prior to placing an order, all orders are subject to the following Terms and Conditions. If you have any questions or concerns about Ordering or our Terms and Conditions, please contact us and let us know how we can help you.

Product Warranty

We want you to like and enjoy what you've Ordered. If something is not right, please let us know. Unless specified, Ducationly products are designed for competition use and as such they are sold without warranty. Ducationly does however warrant to the original consumer / purchaser that products are supplied free from defects in material and workmanship. If there is a defect, Ducationly will replace or repair the product at its option, free of charge. If there is a problem, contact Ducationly direct on Tel: 61-2-9700 9166. Please note that the undertaking to replace or repair products will not apply if the product has been damaged, after sale to the original consumer / purchaser, by negligence, accident, unreasonable use, modification, tampering or by other causes unrelated to the defective materials or workmanship. After the warranty period, ask Ducationly to make all repairs.

Refunds, Returns and Cancellations

All Cancellations and Returns will attract 10% Re-Stocking Fee and any Freight or charges paid will be charged. All products are consigned from our premises in good order and in working condition. If there is a problem with the condition of orders received and we are unable to arrange replacement under Warranty or offer replacement products, and we have been advised within 24 hours of the receipt of your order that there was a problem, we will make a Refund. Refunds will only occur after the goods have been returned to Ducationly.

General Terms

By accessing this website you agree to these terms and conditions (the"Terms"). If you do not agree to them you may not use this website and should leave it immediately.

To be eligible to purchase Items on this Website you must warrant that the personal information which you are required to provide when you purchase is true, accurate and current in all respects. You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.

By using this site you agree to comply with, and be bound by, these Terms.

We may from time to time change these Terms at our sole discretion. By using this Website after any such change(s), you agree to comply with, and be bound by, the Terms as changed.

Making a purchase

When you order an Item you are offering to buy it for the price stated, subject to these Terms.

You will be guided through the process of placing an order by a series of instructions on the Website. Please follow these instructions and provide the information requested.

Once you have submitted your order, we will send you an email acknowledging the details of your order, providing you with an order reference and the value of your order and the options for payment. This is not an order confirmation or order acceptance. This email gives you the details so that you can make payment.

Our acceptance of your order and the completion of the contract between you and us will take place when we have dispatched the Items ordered by you. That will only happen after we have received payment.

At any time, should you require information regarding your order(s) please contact us.

We may not accept your order if an item you have ordered is unavailable, we are unable to obtain payment or if we identify a product or pricing error. We reserve the right to reject any offer to purchase by you at any time and at our sole discretion.

If we are unable to fulfil your order following our order acknowledgement, we will contact you advising you of this.

We will try to keep our Website as up to date as reasonably possible but cannot guarantee that any particular Item will always be available. If we can't supply any Item we will refund you by the amount received by us.

We reserve the right to pass on any Fees and Charges we must pay to recieve your payment and send goods to you. In some cases we must use our best endevours to calculate the cost of Fees and Shipping and may from time to time be lower or higher than actual, this error is not intentional, simply we do the best we can to calculate and due to frequent changes in costs and the exact costs being unknowen to us, sometimes we can get it wrong. In this event we will not come to you and ask for more nor provide a Refund of any overcharged.

Credit Cards

Due to attempts at Fraud, we will only accept Credit Cards at our discretion from approved Australian Customers and approved overseas customers whom have a history of purchases with us. We apologise for this. We are also confined by Card Issuer guidelines and our Bank's guidelines as to what type of transaction we can accept. If we can not accept your card, please do not be offended, we are confident we can find an acceptable form of payment for you.

When we accept your Credit card and process your order we will send you a copy of the Invoice and the Card Holder's copy for the transaction. Please note that the Transaction will show on your Statement as 'KeyCapital Australia Pty Limited Trading as Sportsbike Performance'. At the time you place an order we will provide a guide as to the delivery time should the item you order not be a stocked item. Please understand that sometimes there are delays not of our making and that we will always work for our Customers to ensure the fastest delivery possible. Should you have any difficulty with a Credit Card Transaction, we ask that you please contact us at the earliest opportunity to discuss your order and concerns.

Passing of property and risk

We will retain the legal ownership of the Items until full payment has been made by you and such payment has been received by us. Legal ownership of the Items will immediately revert to us if we refund any such payment to you. Risk in the Items will pass to you on delivery to you.

Copyright and Trade Marks

All content available on the Website, including, but not limited to, text, graphics, logos, button, icons, images, audio clips, data compilations, and software, and the compilation thereof (the "Content") is the property of ourselves, our affiliates, our partners or our licensors, and is protected by Australian and international copyright laws.

The trade marks, logos, and service marks displayed on the Website (collectively, the "Trade Marks") are the registered and unregistered marks of ourselves, our affiliates, our licensors or our partners, in the Australia and other countries, and are protected by Australian and international trade mark laws. All or any other trade marks not owned by us, our affiliates, our partners or our licensors that appear on the Website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us.

Except as set forth in the limited licence in the section entitled "Limited Licence" below, or as required under applicable law, neither the Content, the Trade Marks, nor any other portion of the Website may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in full or in part, for any purpose without our prior written consent.

Limited Licence

We grant you a limited, revocable, and non-exclusive licence to access and make personal use of the Website. Please note that you may not frame, link to, or utilise any framing or linking techniques to enclose the Website or any portion thereof without our prior written consent which may be withheld in our absolute discretion.

The limited licence set forth in this section does not include the right to:

a. modify or download the Website or its contents (except caching or as necessary to view content);
b. make any use of the Website or its Content other than personal use;
c. create any derivative work based upon either the Website or its Content;
d. collect account information for the benefit of another party;
e. use any meta tags or any other "hidden text" utilising our name or the Trade Marks without our express written consent; or
f. use software robots, spiders, crawlers, or similar data gathering and extraction tools, or take any other action that may impose an unreasonable burden or load on our infrastructure.

You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the home page of the Website for personal, non-commercial use only. A website that links to our Website may:

a. link to, but not replicate, our Content;
b. not imply that we are endorsing such website or its services or products;
c. not misrepresent its relationship with us;
d. not contain content that could be construed as distasteful, obscene, offensive or controversial, and may contain only content appropriate for all ages;
e. not portray us or our products, services or Items, in a false, misleading, derogatory, or otherwise offensive or objectionable manner, or associate us with undesirable products, services, or opinions;
f. not use any Trade Mark without our prior written consent; and
g. not link to any page of the Website other than the home page. We may, in our sole discretion, request that you remove any link to the Website, and upon receipt of such request, you shall immediately remove such link.

Any unauthorised use by you of the Website terminates the limited licence set forth in this section without prejudice to any other remedy we may have provided for by applicable law.

Third Party Links

We are not responsible for the content of any off-Website pages or any other websites linked to or from the Website. Links appearing on the Website are for convenience only and are not an endorsement by us, our affiliates or our partners of the referenced content, product, service, or supplier. Your linking to or from any off-Website pages or other websites is at your own risk. We are in no way responsible for examining or evaluating, and we do not warrant the offerings of, off-Website pages or any other websites linked to or from the Website, nor do we assume any responsibility or liability for the actions, content, products, or services of such pages and websites, including, without limitation, their privacy statements and Terms . You should carefully review the Terms and privacy policies of all off-Website pages and other websites that you visit.

Representations and Warranties: Limitations of liability

The site is provided by KeyCapityal Australia Pty Ltd on an "as is" and on an "as available" basis. To the fullest extent permissible by applicable law neither KeyCapital Australai Pty Ltd or any party associated makes any representation or warranty of any kind whatsoever, express or implied, including but not limited to warranties of satisfactory quality, non-infringement or fitness for a particular purpose, as to the operation of the site or the information, content, graphics, links, materials, products, or services included on the site, or their accuracy, reliability, completeness or timeliness.

You hereby agree that, to the fullest extent permitted by applicable law, we will not be held responsible or liable (whether in contract, tort or otherwise), under any circumstances, for any

a. interruption of business;
b. access delays or access interruptions to the Website;
c. data non-delivery, mis-delivery, corruption, destruction or other modification;
d. loss or damages of any sort incurred as a result of dealings with or the presence of off- Website links on the Website;
e. computer viruses, system failure or malfunction which may occur in connection with your use of the Website, including during hyperlink to or from third party websites;
f. any inaccuracies, omissions, currency miscalculation information or misleading, false or deceptive statement in the content;
g. Any third party delivery delays outside our stated delivery times that our outside our reasonable control.

Disputes

To the fullest extent permitted by applicable law, any dispute relating in any way to your visit to the Website and any purchase by you of any Items from ourselves shall be submitted to confidential arbitration, except that, to the extent you have in any manner violated or threatened to violate our intellectual property rights, we may seek injunctive or other appropriate relief in the Australian Courts, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the International Chamber of Commerce. The arbitrator's award shall be binding and may be entered as a judgement in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise. To the extent arbitration is not permitted by applicable law, any dispute relating in any way to your visit to the Website shall be submitted to an appropriate court or other judicial body in London, and all applicable provisions of this section shall apply.

General

The information contained on this Website has not been independently evaluated. It is not meant as advice of any kind, diagnose, treat, cure, or to prevent any disease. Individuals should consult with their doctor or health care specialist to assess their appropriate individual nutritional requirements.

You acknowledge and agree that these Terms, together with our Privacy Policy, constitute the complete and exclusive agreement between us concerning your use of the Website and any purchase by you of any Items from ourselves, and supersede and govern all prior proposals, agreements, or other communications.

If any provision of these Terms is held to be illegal, invalid or unenforceable in whole or in part, then these Terms shall continue to be valid as to the other provisions and the remainder of the affected provision. Any waiver of any of the provisions of these Terms by Ourselves shall not be deemed a waiver of any subsequent breach or default and shall in no way affect the other provisions of these Terms.

No failure to exercise and no delay on the part of either party in exercising any right, remedy, power or privilege of that party under these Terms and no course of dealing between the parties shall be construed or operate as a waiver thereof, nor shall any single or partial exercise of any right, remedy, power or privilege preclude any other or further exercise thereof or the exercise of any other right, remedy, power or privilege. The rights and remedies provided by these Terms are cumulative and are not exclusive of any rights or remedies provided by law. Time shall not be of the essence of these Terms as regards any of the times, dates and/or periods mentioned herein.

Nothing contained in these Terms shall be construed as creating any agency, partnership, or other form of joint enterprise between us.

We reserve the right to change these Terms at any time and we encourage you to revisit these Terms periodically to ensure that you are at all times fully aware of our Terms. Any changes are effective immediately upon posting to the Website. Your continued use of the Website constitutes your agreement to all such Terms.

We may, with or without prior notice, terminate any of the rights granted by these Terms. You shall comply immediately with any termination or other notice, including, as applicable, by ceasing all use of the Website.

We reserve the right to refuse to supply Items to any person for any reason whatsoever, to withdraw any Items from the Website at any time and/or remove or edit any materials or content on the Website. We will not be liable to you or any third party by reason of our withdrawing of any Items from this Website whether or not such Items have been sold; removing or editing content on the Website; refusing to process a transaction or unwinding or suspending any transaction after processing has begun.

If you have any questions regarding these Terms, please contact us.

Governing Law

Your use of this Website and any purchase by you of any Item from Ourselves shall be governed by NSW State and Federal Laws and you hereto submit to the exclusive jurisdiction of those courts.

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Australian Business

 

If you wish to Order or have a question answeredby Phone:

Call from outside Australia:
Phone: +61 2 9836 0774

Call from within Australia:
Phone: (02) 9836 0774

Postal Address:
Ducationly
P.O. Box 1022
Double Bay, Sydney
NSW 2028 Australia

Direct E-mail Order or Message:
info@ducationly.com.au

 

Methods of payment accepted at DUCATIONLY are...

All prices are in Australian dollars (unless otherwise specified). Australian Customers must add GST. Prices and Specifications are subject to change without notice and do not include freight. KeyCapital Australia Pty Limited trading as Ducationly, Ducationly.com, Ducationly.com.au.
Copyright © KeyCapital Australia Pty Limited 2008.